Explaining Avon Rewards. Avon Rewards is an exciting benefits programme to recognise Reps for your hard work and loyalty. It offers five amazing levels, each with its own set of discounts and benefits, so there's something for every Rep. The five levels are: Bronze Star, Silver Star, Gold Star, Platinum Star and VIP Star. Avon Rewards is a quarterly programme based on your own sales, so you take your own steps to success. We look at your sales over a quarter and those sales determine your Rewards level and benefits over the next quarter.
How does Avon Rewards work? All our Reps are part of Avon Rewards and the programme runs over four quarters during a year. The quarters are spring (January, February, March), summer (April, May, June), autumn (July. August, September) and winter (October, November, December). You'll receive a Rewards level based on your quarterly sales. This means: We add up your sales over a quarter. Based on those quarterly soles, we give you a Rewards level. You'll then receive all the benefits for that Rewards level in the next quartet including a fixed discount which will apply to all your sales during those three maths. Will my quarter be based on when i join/joined Avon? Quarters are fixed and the same for all Reps. The fixed Avon Rewards quarters are spring (January, February, March), summer (April, May, June), autumn (July. August September) and winter (October, November, December). There is a special programme for new Reps (called Kick Start) before they join the full Avon Rewards programme (see the New Representatives section for how this will work).
Can I move up and down the rewards levels? Yes. Your Rewards level is based on your quarterly sales, so there's an opportunity to progress between the levels every three months. What happens if I reach the required sales for an Avon Rewards level before the end of the quarter, can I get those benefits earlier? You'll only move to your next Rewards level at the end of each quarter. If you reach the required sales for another level early in the quarter, why don't you look at our support and trackers on Avon Connect and see if you can progress even further with Avon Rewards. Does Avon Rewards have anything to recognise top sellers? It certainly does. If you sell more than £3,500 in a quarter you'll hit our top level of Avon Rewards and be a VIP Star. But there's more. Our top sellers also have an opportunity to enter our Hall of Fame. The Hall of Fame is for those who reach the very top of the Avon Rewards tree. If you sell more than £35,000 during 2022, you'll be in the Hall of Fame in 2023. And once you're there you'll have access to holidays, events, an Avon Beauty Council and more! What benefits are available at each Avon Rewards level? Here's an overview of your benefits at each level.
Are all reps part of Avon Rewards? Yes - that's one of the great things about Avon Rewards. Before we introduced Avon Rewards we only had recognition for our new Reps and our top sellers. But we think all our Reps are important, so Avon Rewards provides benefits to all Reps, along with an opportunity to progress through the Rewards levels and earn more benefits. I am a new rep, will i be part of Avon Rewards? New Reps can kick start their Avon business with Kick Start, a special programme which is part of Avon Rewards. See the New Representatives section for more information. How will I know what my Avon Rewards level is or see how i am tracking towards the next level? There is a tracker on the home page of your Rep and Sales Leader websites, which shows your current sales and which Avon Rewards level you are tracking for. What happens if a rep has become inactive, how do they rejoin Avon Rewards? The great thing about Avon Rewards is that it's over a quarter, so if you have some time off during that quarter you will still have the opportunity to push your sales and hit a Rewards level. If you are inactive for more than three months and are reinstated, you'll rejoin on a fixed 15% until the start of the next quarter. When you enter that next quarter, your Avon Rewards level and discount will be based on your sales over the period between you rejoining and the end of the quarter. Here's an example - Laura has been inactive and rejoins in February. In February and March she will be a Bronze Star and earn 15% on her sales. When we enter the next quarter (April, May, June) Laura's Rewards level and discount will be calculated based on her sales during February and March. What support is available to help me progress to a higher rewards level? Check out Avon Connect, where there is lots of Avon Rewards training, including trackers which help you understand what you need to do to progress between levels.
Do I need to sign an agreement to be part of Avon Rewards? No, you won't need to sign any special agreement to join Avon Rewards. Your Avon Agreement, which you sign when joining Avon, remains in place. Will I receive first time recognition in Avon Rewards? We will be recognising you when you reach a Rewards level for the first time. You will only receive this recognition when you reach a Rewards level for the first time. If you subsequently move to a lower level, then go back up to the same Rewards level, you wouldn't get the recognition again. Recognition will only be offered once at each new level, it will not be an annual benefit. Are the value of returns deducted from award sales? Yes, returns are deducted from award sales. What happens if I order products in one quarter, but the return is in the next quarter? Your returns will be deducted from award sales in the quarter when you submit your request for credit. Are reps recognised for their long service with Avon? Yes, we recognise Reps for their long service through the Avon Rewards Hub. All Reps achieving 40 years of service will be awarded with 3,000 Hub points. They'll then get another 3,000 points at every additional five years of services (45, 50, 55 etc). Are my account limits and payment terms based on my Avon Rewards level? Yes, your account limits and payments are based on your Avon Rewards level and can be seen on the table.
Your rewards discounts. Is my discount part of Avon Rewards? Yes. Your discount is fixed on all your sales across a quarter as part of Avon Rewards. We add up your sales over a quarter to give you a Rewards level. You'll then get that Reward level discount on all your sales in the next quarter. Remember our quarters are spring (January, February, March), summer (April, May, June), autumn (July, August, September) and winter (October, November, December). To keep it simple, your discount will apply on sales across all brochures (expect First Look where it is 30% for all Reps). Why are you basing discount on quarterly sales? Avon Rewards is a programme which is based on quarters, which is why discounts are fixed for the same quarterly period. Working across a quarter gives you longer to smash your sales, make the most of the seasons, then keep the benefits and discounts for longer too! It gives you the flexibility to run your business the way you want. You might take a holiday, but then still have lots of time to push your sales over the rest of the quarter.
I'm still not sure what you mean when you say my rewards level will be based on my quarterly sales, can you explain more? Of course, say hello to Joanne! Joanne has sales of £800 over the winter quarter (October, November and December). This means Joanne is a Gold Star and will receive Gold Star benefits in the next three months (January, February, March - the spring quarter). As a Gold Star, Joanne will also have a fixed 25% discount on all her sales in January, February and March. During the spring quarter (while Joanne is enjoying her Gold Star status and benefits) she grows her business and has sales of £1,400. This means Joanne will move up a Rewards level and become a Platinum Star in the summer quarter (April, May, June). She will receive Platinum Star benefits for those three months - including a fixed 30% discount on her sales. Will i receive a discount on my sales / be paid every campaign? Yes - your discount will be applied every campaign, it's just the amount of discount that is fixed for the quarter. Will there be fixed discount offers on some branded products? Yes, we will offer fixed discounts on branded products from time to time.
How can i spend my reward points? You can redeem your points against vouchers, products and experiences and you can also choose to donate them to one of the Avon charity partners. The choice is yours! You can browse all that's on offer by going into the relevant section via the homepage or the links on the side bar in the points pages. What if i don't have enough points to order my chosen reward? No need to worry. If your available balance is less than the cost of your chosen reward, then you can top-up your balance using a personal credit or debit card. Where can i see what reward points i have received? Go into the Points Earned section and you will find a list of all the Reward points that have been credited to your points account. Where can i see what i have ordered? Go into the Points Redeemed section and you will find a statement showing all the things you have ordered. When will i receive my chosen reward? You'll be able to see delivery details when you order your vouchers, products or experiences via the Hub. We expect you'd receive vouchers within 2-3 working days, while products will be between 7-15 working days. Can i cancel my order? If you order vouchers, then these cannot be cancelled or returned once issued. Products cannot be cancelled once they have been dispatched. In the event you need to cancel your order before it's dispatched, please reach out to the Hub Helpdesk. What do i do if i need to return my reward? You are not able to return vouchers once they have been issued. Products can only be returned if damaged or an incorrect item has been received. Reach out to the Hub Helpdesk via if you need to return an item.